Shipping policy
Shipping Policy
Last Updated: June 27, 2026
Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy below.
Order Processing
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not processed or shipped on Sundays or public holidays.
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During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Within India: 3–7 business days
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Remote locations: 5–10 business days
Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order value.
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Any free shipping offers will be clearly mentioned during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number and tracking link, if available.
Delivery
Please ensure that the shipping address and contact details provided are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed or Lost Shipments
While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact our customer support team, and we will assist you in tracking your shipment.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Include your order number and clear photos of the item and packaging so we can resolve the issue promptly.
International Shipping
Currently, we do not offer international shipping. We only ship within India.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: shopvo.co@gmail.com
Phone: +91-88487 60230